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Google Rating
4.9 
Elaine Snider
19:08 09 Oct 21
We had a Lifecare Mobility stair lift installed recently for my husband. We have been very pleased with the service we received at all stages of the purchase and installation. The installation service technicians were professional and friendly, answered all our questions, and made sure we felt safe operating the stair lift.The stair lift is safe, runs quietly and is easy for my husband to use on his own. It has certainly made our lives easier, and we highly recommend Lifecare Mobility.
S S
14:13 07 Sep 21
My dad had spinal surgery recently, and when he returned home to recuperate, he struggled with the stairs. Mobility is taking some time, so I called LifeCare to enquire about a Bruno stairlift for him. Jenni was so helpful and a wealth of information. Chris did an in home consultation and he was fun, friendly and patient answering all of our questions. The next week, 2 men installed the lift and my dad is living his life again upstairs and downstairs as he recovers! The installers were efficient and kind, and even helped my mom carry heavy groceries in from her car. All of the people at LifeCare go above and beyond for their clients with their service.
Bev E
23:14 05 Sep 21
Jenny and Chris were really helpful and prompt with helping me have a stairlift installed for my mother before she came home from the hospital. They were quick to respond when I had questions after the installment. Ali was also very professional and kind, also doing a follow up check of the stairlift to put my mind at ease ensuring it was installed safely. I appreciate the team’s professionalism and kindness. I would recommend them to anyone.
Joanna Cheung
20:56 01 Sep 21
Jenny and Chris have both been very helpful and responsive to questions that we have. The lift provides independence for my mother, who was stranded downstairs after an accident 8 months ago. She is so happy that she can now go upstairs again!
Gabriella Klein
16:30 19 Aug 21
LifeCare provided my 94 year old father with an outdoor chairlift in a timely and professional manner. I recommend this company
Daniel Mroz
00:13 19 Aug 21
Excellent equipment installed by friendly, patient and reliable people. Very pleased to have found this helpful company.
TONY Morra
21:56 18 Aug 21
We're totally satisfied with the service provided by Chris and his team. They provided us with fantastic service and I would highly recommend them to anyone thinking of installing a lift. Great job!!!
Marisa Napolmc
22:41 04 Jun 21
LifeCare mobility installed my moms stairlift this week.Jenni and Chris were both so helpful and professional. Great communication and quick installation. I received a very reasonable quote for a straight stairlift.The installation by Ali, took only a couple of hours, he was also friendly and very professional .He was patient explaining all features to my mom and I.LifeCare mobility team all provided me with a great efficient experience.Thank you,Marisa
Adriana Colarusso
22:52 22 Apr 21
Chris and his team are such a pleasure to deal with. They were friendly and courteous and were able to offer us a great solution to safely transport our mother in and out of the house. We definitely would not hesitate to recommend LifeCare Mobility to anyone who needs this type of service! Thank you!
maryann bain
19:26 14 Apr 21
We are returning customers and are very pleased to post a recommendation for this company. We previously had LCM install stairlifts which fit perfectly and operate simply and smoothly. This time, we had them deliver and install a hospital bed and commode. LCM is an A+ operation, from the informative and easy to contact office to the expert advice and clean and professional installation. Everyone is compassionate and patient. Thank you LCM
Antonio Ciardullo
23:22 01 Apr 21
Our experience with LifeCare Mobility was excellent. Their timeline was as stated. Very efficient and caring of our feeling. It was a pleasure working with them, thank you.
STEVE JABRA
23:45 08 Mar 21
Amazing to deal with, caring and very professional people and company to deal with. It was definitely a pleasure and great experience to deal with them and will refer them to everyone I know.
MC
14:50 22 Feb 21
Excellent and helpful customer service. Received the Electric bed for my elderly father with in the week of ordering it. The Bed was set up quickly and I received helpful advise on the bed’s function and placement from the delivery technician. I was also very happy to know that if I had any issues with the bed I can call Lifecare mobility for help. Thank you!
Jamie Hale
20:52 05 Feb 21
We recently had a stairlift installed for my mother in her townhome. Chris and the staff at Lifecare were kind, accurate, and attentive to all of our needs and concerns. This was a very positive experience that has allowed my mom to maintain her independence. Great company and a great staff!!
Eva Adan-Gotz
23:00 13 Jan 21
The stairlift is really nice, my mom is very happy with it. She has arthritis in one knee and it was really hard for her to use the stairs.Chris and Jennifer were very kind and helpful, they are very professional. They were also flexible with the price and we really appreciate that.The stairlift was ready on time and quickly installed and it is working fine. It is really good service. They deserve 5 stars.
Anne Hill
19:08 01 Dec 20
I highly recommend Lifecare Mobility; from the quick and friendly response to my enquiry, through Chris's visit to give a quote for the stairlift, Jenni's help in the office and Ali installing the lift, everything went smoothly and quickly. We are very happy with the lift and the ability to get around the house again. The grab bars installed in the bathroom were also a great idea for safety and convenience. Thank you Chris!
Samah Zubair
22:01 24 Nov 20
Excellent service! Jenni and Chris were very helpful and accommodating! The chairlift is perfect for my Dad.Would not hesitate to recommend LifeCare Mobility to anyone. Great family run company!
Lynn Lean
19:35 13 Oct 20
Wonderful service, responded very quickly to inquiries , very helpful in suggesting appropriate equipment. Technician was very friendly and patient with my elderly parents. Made sure the lift fit my Dad perfectly and was very thorough in explaining the lift. Would not hesitate to recommend LifeCare Mobility to anyone. Great family run , local company!!! Very happy with their service.
Pamela Horvath
19:06 06 Oct 20
I am from Texas helping my Uncle in Toronto. This was one of the best online/phone call order experiences. Usually people are not so helpful. Jenni was so patient and helped me with every question I had. I even had a quote from another place and went with Jenni because of her amazing customer service. If I ever need anything for my Uncle again I will be calling Jenni immediately! BTW He LOVES the bed! I can't thank you enough!
Wolfgang Fitzner
20:41 01 Oct 20
Dealing with LifeCare has been a great experience, first the “ Bruno “ chair lift is a good productand the installer was professional and friendly.A minor electrical problem was taken care of swiftly.
Ray Gates
18:32 18 Sep 20
We recently had LifeCare Mobility install a Handicare 1100 stairlift. We first visited the showroom to test it in person, then the owner, Chris, came out to take measurements and provide a quote. Once the stairlift was ready their technician Ali came to install it. Ali was very professional, and took the time to adjust the placement of the lift to give us maximum space on a narrow stairway. Definitely recommend.
Yo citrus
19:04 17 Aug 20
We certainly appreciate the positive difference our Bruno Elan stair climber has made in Mom's daily life. We received quotes from Acorn and your company and while the prices were close the option of test driving the Bruno at your retail store clinched LifeCare as our choice. The Bruno unit has worked just fine for us if a touch slower than what Mom would like some days. But the Acorn machine appeared no faster.Sean was prompt and very friendly during the install in our tight stairwell. All questions were answered and he was done in short order. Five stars for Sean!Thanks very much for helping to keep Mom in a home she's been living in over fifty-two years and counting.-Loretta L.Toronto
Julie P
21:09 20 Jul 20
LifeCare Mobility Solutions were recommended by a friend and we found them to be professional. The estimate and installation were done quickly. Everyone at LifeCare was excellent.
Gord McLennan
14:32 24 Jun 20
My mother was recently discharged from the hospital after 83 days of intensive care due to Covid. Desperate for help, I reached out to Lifecare Mobility to get my mom's home set up for her long term recovery which was very last minute and with almost zero guidance from the hospital on what we would need set up in the home. Without hesitation, Chris and his amazing team immediately went to work, visited my mom's home to review what would likely be required and proceeded to get everything set up just in time for my mom's arrival. Their level of service, care and professionalism was exceptional and made my mom's transition from hospital to home virtually seamless. I cannot thank Chris and Lifecare enough for looking after us and would highly recommend them for any mobility requirement or home installation set up for your loved ones. 5 star PLUS! Thank you again Lifecare!!
Sandro Agostini
10:16 28 May 20
Chris and his team are awesome, very understanding, and very helpful. I would highly recommend LifeCare to all my friends and family.There products are reliable and easy to use. The installers are also awesome they come in do there thing and when they are done you would not even know they where there...The best part is they treat your home just like theirs...and yes they clean up after themselves....Like I said I would highly recommend them to all my friends and family.
Dean Velk
02:20 26 Mar 20
Highly recommend Liftcare. From my first live chat, through the installation, Chris, Jenny and Sean exceeded my expectations with not only a superior product, but more importantly their good old fashioned care and customer service. My Dad loves it, and I now have the confidence he can go to the basement without me worrying. I called the competition..choosing Liftcare was easy. A smart choice for anyone who has a loved one that needs mobility accessing multiple floors safely. Cheers!
Elizabeth Koshie
00:06 26 Mar 20
Chris and his team were an absolute pleasure to deal with from the first call until the complete installation of the stair lift. The stair lift has already proven its worth in the few weeks that we have had it. It is easy to use and very sturdy. My 92-year-old aunt and 62-year-old mother (with a bad knee) are both getting good use out of it. I would definitely recommend this company and their products!
Arjun Puri
23:00 14 Mar 20
Just wanted to share my experience with Chris and Lifecare Mobility. This was by far one of the easiest interactions for my family and I. Chris made this entire process very seamless and really took his time helping us. If anyone is looking for a stairlift they should understand it is a lengthy process and very costly, what chris and his wife provide tho is not just a product but the service from start to finish. They helped my family explore all possible options and understand everything. Chris walked us through entire process and helped us throughout with his experience. My grandmother wouldn't have the ease of life she does without Chris. His wife Jenny also helped us throughout everything, from setting times ot constant communication, even the installers were amazing from start to finish. Lifecare Truely makes this a family experience and they care and really want to help. I thank chris jenny and all the installers because they helped my grandmother achieve what we couldnt do, and if you are looking from a custom stairlift and the experience behind it all I 100% reccomend Lifecare Mobility to everyone. Thank you for everything!
Fatima Janmohamed
17:38 12 Nov 19
The installation of our porch lift and ramp extension was done with utmost professionalism. The work was done well and within a timely manner.
Fawad Suhail
17:10 29 Oct 19
Highly recommended! They installed two stair lifts for me for three months. Installation and removal was smooth. The price was also very reasonable. The stairlifts worked perfectly without any hiccups. Happy to have found them and will definitely contact them in future if need be
Fawad Suhail
17:05 29 Oct 19
Highly recommended! They installed two stair lifts for me. Installation and removal was smooth. The price was also very reasonable. Happy to have found them and will definitely contact them in future if need be
Murray Roher
20:44 13 Oct 19
Lifecare Mobility was a pleasure to deal with. They installed the chair-lift in the scheduled time and their technicians were courteous and did a first class job. The only reason for not awarding 5 stars is that the remotes did not function and it took over 2 months to solve the problem.
Steve Sherman
23:08 13 Sep 19
Highly recommend LifeCare Mobility. Consultation was clearly communicated, transparent, and our installer was thorough, clean and highly experienced. In less than 3 hours, we had a Bruno stairlift ready to go for my 91 yr. old mother. It has been an invaluable tool in her access to our second floor. Heartfelt thank you to Jenni and Chris @ LifeCare.
Carolyn Higgs
16:36 13 Sep 19
Chris and Jenn were very good to my parents with prompt service, great pricing and installation. I'm very pleased with our stairlift and it will, no doubt, give my parents many years of worry free service. Mom has no problem working it and I know it gives her peace of mind. Thank you so much for your patience and attention to detail. I would definitely recommend LifeCare Mobility Solutions.
Marilyn McAllister
02:02 24 Apr 19
My mother is thrilled with her new stairlift. And I am relieved to know she is now safe on the stairs. The owners Chris and Jenny were very professional and helpful from our first to last contact. Sean and Danny were exceptional with the installation. For these reasons we highly recommend LifeCare Mobility Solutions.
Bob Baker
02:17 20 Apr 19
Life care Mobility is absolutely the most professional company led by Chris and Jennifer , a family run business. Their customer service is phenomenal at every level. We are so pleased with our purchase and recommend Life Care Mobility to everyone.
Bob Baker
02:17 20 Apr 19
Life care Mobility is absolutely the most professional company led by Chris and Jennifer , a family run business. Their customer service is phenomenal at every level. We are so pleased with our purchase and recommend Life Care Mobility to everyone.
Alek Milovic
15:32 14 Apr 19
At the time of today's technician visit after initial visit when service call charges payed I've watched closely what technician was doing. Coming for a second time assuming it’s armrest switch he brought the switch - switch wasn’t in a bag or box?Probably already used somewhere?He opened the right side of the armrest to change arm switch. Switch was good.He didn't even open the cover of the left side armrest.Instead with the closed left armrest cover he just looked through the small opening where the armrest cable sticking out and immediately identified “Rocket switch controls harnes”, 2016 chairs problem”That Could be identified on initial visit the same way? Don’t you think?Specially knowing that Bruno Elite chairs 2016 have the same issue?Which lead me to three conclusions:1.He knew from the beginning what was the problem. Even receptionist when I called first time mentioned “2016 chair issues”. I was pleased with company honesty, knowledge, professionalism at the time.First visit technician changed unnecessary still good cable under the seat probably to cover visit reason?2. Or not qualified enough to troubleshoot the issue or simply negligence? Very unlikely, he probably knew what he was doing?3. Or company doesn’t know how technitian scamming clients?Company request again “service call charge” for the third visit for the same unresolved issue ?Time between inital call and second visit - free of charge was 2-3 weeks- for the same chair problem. I don’t have a problem to pay any fair repairs but this is not the case. There is other term for this behaviour or customer tretmant!“First time shame on YOU, second time shame on ME”
Alek Milovic
15:22 14 Apr 19
At the time of today's technician visit after initial visit when service call charges payed I've watched closely what technician was doing. Coming for a second time assuming it’s armrest switch he brought the switch - switch wasn’t in a bag or box?Probably already used somewhere?He opened the right side of the armrest to change arm switch. Switch was good.He didn't even open the cover of the left side armrest.Instead he just looked through the small opening where the left side armrest cable sticking out and immediately identified “Rocket switch controls harnes”, 2016 chairs problem”That Could be identified on initial visit the same way? Don’t you think?Specially knowing that Bruno Elite chairs 2016 have the same issue?Which lead me to three conclusions:1.He knew from the beginning what was the problem. Even receptionist when I called first time mentioned “2016 chair issues”. I was pleased with company honesty, knowledge, professionalism at the time.First visit technician changed unnecessary cable under the seat probably to cover visit reason/ charges?2. Or not qualified enough to troubleshoot the issue. Very unlikely, he probably knew what he was doing.3. Or company doesn’t know how technitian(s) scams clients?Company request SECOND time “service call charge” for the same unresolved thing?Time between inital call and second visit - free of charge was 2-3 weeks- for the same chair problem. I don’t have a problem to pay any fair repairs but this is not the case. There is other term for this behaviour or customer tretmant!“First time shame on YOU, second time shame on ME”
Alek Milovic
15:04 14 Apr 19
At the time of today's technician visit after initial visit when service call charges payed I've watched closely what technician was doing. Coming for a second time assuming it’s armrest switch he brought the switch - switch wasn’t in a bag or box?Probably already used somewhere?He opened the right side of the armrest to change arm switch. Switch was good.He didn't even open the cover of the left side armrest.Instead he just looked through the small opening where the left side armrest cable sticking out and immediately identified “Rocket switch controls harnes”, 2016 chairs problem”That Could be identified on initial visit the same way? Don’t you think?Specially knowing that Bruno Elite chairs 2016 have the same issue?Which lead me to three conclusions:1.He knew from the beginning what was the problem. Even receptionist when I called first time mentioned “2016 chair issues”. First visit he changed unnecessary cable under the seat probably to cover visit reason/ charges?2. Or not qualified enough to troubleshoot the issue. Very unlikely, he probably knew what he was doing.3. Or company doesn’t know how technitian(s) scams clients?Company request SECOND time “service call charge” for the same unresolved thing?Time between inital call and second visit - free of charge was 2-3 weeks- for the same chair problem. I don’t have a problem to pay any fair repairs but this is not the case. There is other term for this behaviour or customer tretmant!“First time shame on YOU, second time shame on ME”
Alek Milovic
14:24 14 Apr 19
At the time of today's technician visit after initial visit ( service call charges payed) I've watched closely what technician was doing. Coming for a second time, assuming it’s armrest switch he brought the switch - switch wasn’t in a bag or box?Probably already used somewhere?He opened right side of the armrest to change the arm switch which was good.He didn't even open the cover of the left side armrest.Instead he just looked through the small cable opening and immediately - Rocket switch controls harnes, well known 2016 chairs problem”That Could be identified on initial visit the same way? Don’t you think?Specially knowing that Bruno Elite chairs 2016 have the same issue?Which lead me to two conclusions:1.He knew from the beginning what was the problem.If just quick peak through the small (closed armrest) opening identifies the issue.he changed unnecessary cable first time to cover visit reason/ charges?2. Or not qualified enough to troubleshoot the issue. Very unlikely.Company request SECOND time “service call charge” for the same thing. Scam!“First time shame on YOU, second time shame on ME”
Mario Medaglia
12:56 19 Feb 19
The whole experience went very smooth, call backs in a timely manner. The installers did a great job and no mess. We would highly recommend LifeCare Mobility. Great people to deal with.
Mario Medaglia
12:56 19 Feb 19
The whole experience went very smooth, call backs in a timely manner. The installers did a great job and no mess. We would highly recommend LifeCare Mobility. Great people to deal with.
Bill Draper
04:52 15 Feb 19
Very happy we chose LifeCare. We have purchased two stairlifts from LifeCare. The first, linking our main floor with the upstairs, was installed more than two years ago and has performed flawlessly. The second, linking the main floor with the basement, was installed more recently and it too is working well. In each case, the price was very reasonable and the installation was done quickly and efficiently. LifeCare also installed bathroom grab bars that we are very pleased to have.
Colleen McDougall
03:11 15 Feb 19
This was truly a game-changer for us. The timing was perfect for us to have it done and the service by LifeCare Mobility has been stellar. From the time Chris came to our home to measure and market to install was less than a week and it has made a huge difference to our lives. We got the Bruno Elan straight stairlift with the power swivel chair. Best decision ever!!
Colleen McDougall
03:11 15 Feb 19
This was truly a game-changer for us. The timing was perfect for us to have it done and the service by LifeCare Mobility has been stellar. From the time Chris came to our home to measure and market to install was less than a week and it has made a huge difference to our lives. We got the Bruno Elan straight stairlift with the power swivel chair. Best decision ever!!
Ariel Perez
12:11 03 Nov 18
LifeCare stood out among their competitors and did not disappoint on all levels including post purchase. Excellent service and excellent staff. Very pleasantly surprised!
Sharon Tonner-Clarkson
00:52 03 Nov 18
Chris & Jenny have been so accomodating and professional. I knew as soon as i met Chris I was in great hands and I could trust him . They recently installed two stair lifts for my Mom. The installer, Shaun, was al professional, punctual and efficient and methodical. He was very kind and patient with my Mom while explaining how to use her stairlifts. All around its been a pleasure dealing with LifeCare and I would highly recommend them to anyone, not just for lifts, but other devices as well. I had also purchased threshhold ramps for my Mom to enable her to be safe inside while using her walk in between rooms etc. These handy inexspensive devices are wonderful !!
Janice Chan
21:31 02 Nov 18
This stairlift from LifeCare Mobility Solution really helps changing my mom’s and my life. As a caregiver of my mom, l struggled every time when my mom needs a bath because she is disable. Getting her to the second floor’s bathroom was a big challenge. With the help of this stairlift. I can easily get her up to the bathroom and have a nice bath. The prompt installation and the ease of use of the stairlift deserved a five stars like.Thanks Chris Gaffney’s arrangement and the installation staffs of LifeCare Mobility Solutions.May God Blessing all of you
Nestor Papachristos
02:00 11 Oct 18
From the minute Chris walked into the door i knew i was going to hire him for the job. Very professional. Very straight forward. Extremely courteous. Installation was done ahead of time. Don't hesitate to have your chair lift installed by this great team. Thanks!
Mohini Ramsay
03:01 17 Sep 18
We would like to express our appreciation for your efficiency with the stair-lifts. You were able to provide quote and installation within two weeks. This has provide great mobility for us to use the stairs.Also, Sean was extremely efficient with the installation and the clean up.
Alice Lam
11:40 22 Jun 18
It is so amazing to work with Chris. He is a very organised and caring person. Thanks so much for installing our stair lift flawlessly.
Shagini Nithianandarajah
00:02 21 Jun 18
Exceptional customer service! Excellent quality and easy to use stairlift for a great price. Chris Is amazing, I definitely recommend this company! He was very informative and did everything he could to help make sure our family made the best decision. Chris took initiative and was very informed on what he can offer over his competitors. To family’s who are looking for a stairlift, I highly recommend contacting Lifecare Mobility!
Mary Harmer
17:43 07 Apr 18
I had my Chair installed i year ago and I have not had single problem with it unlike the problems I had with the one from Acorn which ended up in the dump. Chris made the whole experience stress free, the equipment is far superier and believe it or not cheaper than the old one. Thanks Chris.
David Paisley
19:05 09 Mar 18
Excellent experience with the chair lift purchase and installation. Jennie, Chris and Sean were very helpful and professional. I highly recommend LifeCare Mobility.
Gna L. K
02:16 13 Dec 17
I just had a stairlift installed today for my mother and the entire process from start to finish was stress free. Thank you Jennie and Chris for providing excellent customer service and thank you Sean for all of your hard work during the installation. I picked LifeCare because it was a family business and I knew you guys wouldn't disappoint. This stairlift has been wonderful for my mom and I'm really happy that I chose to do business with people who care.
Fred Jennings
13:41 19 Sep 17
Life Care Mobility installed a chair lift in our home one year ago. It has run flawlessly for the year. Last year we got 3 different quotes and Life Care provided us with an excellent price and a great installation service. Everything went exactly as promised.
Gloria Haddrath
18:24 24 Feb 16
LifeCare Mobility Solutions, has helped me so much, by providing ideas on how best to help my aging parents, to keep them safe and comfortable. They have provided a Chair Lift, a ramp and a stylish hospital bed and a Super Bar for the bathroom. The entire process from the home visit, to the installation was handled in an organized, friendly manner. Their prices are more than reasonable and their knowledge is valuable.It is good to know, that there is a company like this to help, when you need this type of service.
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